Craft items returns policy craft items

Please read terms and conditions to cancel your order.

Notification to return the item must be received within 14 days of purchase. The item must be returned in the same condition as received , if the item has been damaged in transit by the postal service please  take photographs of the item and attach these to your contact the email.

You are responsible for covering the cost of return postage I would recommend that it is sent by a tractable method e.g. recorded delivery to ensure its safe return

 Once the item has been received you will be refunded the original cost minus the original postage fee.

 http://www.jaxsarts.co.uk/useful-information/booking-details-checklist-2/further-information/